These booking terms apply to all treks, tours, and expeditions organized by Explorease Holidays. By confirming your trip, you agree to the following policies.

1. Booking and Payment

• A non-refundable deposit (usually 20% of the total cost) confirms your booking.

• The remaining balance is due on arrival in Kathmandu or in advance if required for special permits or services.

• Payments are accepted via bank transfer, credit/debit card, or cash (clients cover any applicable fees).

2. Cancellation and Refunds

• All cancellations must be submitted in writing.

• Refunds depend on the timing of cancellation:

  • More than 30 days before departure: deposit retained

  • 15–30 days before departure: 30–50% of cost retained

  • Less than 14 days / No-show: full cost retained

• If Explorease Holidays cancels due to unforeseen circumstances, clients may opt for a full refund or rescheduling. External costs, like flights, are not covered.

3. Itinerary Changes and Risks

• Trips may be adjusted due to weather, health, political, or local conditions.

• Alternative options will be provided, but the company is not liable for extra costs, unused services, or inherent trekking risks.

4. Health, Safety, and Insurance

• Comprehensive travel insurance is mandatory, covering:

  • Medical emergencies

  • High-altitude trekking and evacuation

  • Helicopter rescue

  • Personal belongings

• Travelers must ensure their own fitness and health; some expeditions may require a doctor’s certificate.

5. Permits, Conduct, and Liability

• Mandatory permits, including TIMS, national parks, and restricted areas, are arranged by Explorease Holidays.

• All foreign trekkers must be accompanied by a licensed guide; solo trekking is restricted.

• Clients must respect local culture, environment, and customs. Misconduct may result in trip termination without refund.

• Explorease Holidays is not liable for third-party services, delays, or unforeseen incidents beyond its control.